Cancellation & Refund Policy

Last Updated: August 8, 2026

This Cancellation & Refund Policy explains the general terms that may apply to accommodation booking enquiries and confirmed bookings made with Niharika Bhawan.

Niharika Bhawan is located at:

XWVH+4XH, Main Market, Prashar Gali, Katra, Jammu and Kashmir 182301, India

Email: info@niharikabhawankatra.online

1. Booking Enquiries

Submitting a room booking enquiry through https://niharikabhawankatra.online/ does not automatically create a confirmed reservation.

A booking is confirmed only after availability, applicable price, booking terms, and any required payment or confirmation have been communicated and accepted through the applicable booking process.

Therefore, submitting an enquiry alone does not create a cancellation charge or refund entitlement.

2. Cancellation of a Confirmed Booking

Cancellation terms may depend on the conditions communicated when the booking is confirmed.

Where a specific cancellation deadline or cancellation condition has been provided to the guest at the time of booking, that condition will apply to the confirmed booking.

Guests should carefully review the cancellation conditions before confirming a reservation.

3. Free Cancellation

If a confirmed booking specifically states that free cancellation is available, the guest may cancel within the stated cancellation period without the applicable cancellation charge, subject to the conditions communicated at the time of booking.

Free cancellation is not automatically available for every booking.

Guests should not assume that a booking is refundable unless the applicable booking confirmation or terms expressly state so.

4. Cancellation After the Applicable Deadline

If a guest cancels after an applicable free-cancellation period or cancellation deadline has expired, any applicable cancellation charge or refund restriction will depend on the booking terms communicated at the time of confirmation.

The applicable terms may vary according to the booking, room category, dates, and payment arrangement.

5. No-Show

If a guest does not arrive for a confirmed booking and does not cancel according to the applicable cancellation terms, the booking may be treated as a no-show.

Any applicable charge or refund treatment will depend on the terms communicated at the time of confirmation.

6. Early Departure

If a guest checks out earlier than the originally confirmed departure date, any refund or adjustment will depend on the applicable booking terms.

An early departure does not automatically guarantee a refund for unused nights.

7. Refund Eligibility

Where a refund is applicable, the amount and method of refund will depend on:

  • The confirmed booking terms
  • Cancellation timing
  • Amount actually paid
  • Applicable cancellation charges
  • The payment method used
  • Any other applicable conditions

Only amounts actually received and eligible for refund under the applicable booking terms will be considered for refund.

8. Refund Processing

Where a refund has been approved, the refund will generally be processed using the applicable payment method or another appropriate method communicated to the guest.

The time required for the amount to appear in the guest’s account may depend on the payment provider or financial institution.

Niharika Bhawan does not control processing times imposed by banks, payment providers, or other third parties.

9. Booking Changes

Requests to change a confirmed booking, including changes to:

  • Check-in date
  • Check-out date
  • Number of guests
  • Room category
  • Other booking details

are subject to availability and the applicable booking conditions.

A requested change does not automatically guarantee that the original rate or room category will remain available.

10. Property-Initiated Changes or Cancellation

In exceptional circumstances, Niharika Bhawan may need to modify or cancel a confirmed booking due to circumstances beyond reasonable control, operational issues, safety concerns, or other legitimate reasons.

Where this occurs, the property will communicate the available options to the affected guest in accordance with the applicable booking terms and law.

11. Third-Party Bookings

If your reservation was made through a third-party booking platform, travel agency, or other external service, the cancellation and refund policy of that booking provider may apply.

In such cases, cancellation or refund requests may need to be submitted directly to the provider through which the booking was made.

Niharika Bhawan cannot guarantee refunds for payments made directly to third parties under their separate terms.

12. Direct Website Enquiries

For enquiries submitted directly through our website, guests should wait for confirmation of the applicable booking terms before making payment or treating the reservation as confirmed.

If payment instructions are provided, guests should use only the payment method or account details officially communicated by Niharika Bhawan.

13. Incorrect or Fraudulent Information

A cancellation or refund request may be reviewed where the booking contains materially incorrect information, fraudulent details, unauthorized payment activity, or other misuse of the booking process.

Any action taken will be subject to applicable law and the circumstances of the booking.

14. Government Restrictions and Unforeseen Events

Travel restrictions, natural events, severe weather, transportation disruptions, government orders, public emergencies, or other circumstances outside reasonable control may affect accommodation and travel arrangements.

The applicable cancellation or refund treatment will depend on the booking terms, circumstances, and applicable law.

Guests are encouraged to contact Niharika Bhawan as soon as they become aware of circumstances that may affect their stay.

15. How to Request a Cancellation

To request cancellation of a direct booking, contact Niharika Bhawan using the contact information below.

Please provide:

  • Guest name
  • Booking details
  • Check-in date
  • Check-out date
  • Contact number
  • Booking confirmation details, if available
  • Reason for cancellation, where relevant

Cancellation requests should be made as early as possible.

16. How to Request a Refund

If you believe you are eligible for a refund, contact us with the relevant booking information.

Refund requests will be reviewed against the applicable booking terms.

Providing a refund request does not itself guarantee that a refund will be approved.

17. No Automatic Refund Guarantee

Unless a booking’s confirmed terms expressly provide otherwise, Niharika Bhawan does not guarantee a refund for cancellations, no-shows, early departures, changes in travel plans, or unused accommodation.

The applicable terms for the individual confirmed booking will determine refund eligibility.

18. Policy Changes

This Cancellation & Refund Policy may be updated when our booking process, services, or applicable requirements change.

The latest version will be published on this page with the updated “Last Updated” date.

19. Contact Us

For cancellation, refund, or booking-related questions, contact:

Niharika Bhawan

XWVH+4XH, Main Market, Prashar Gali
Katra, Jammu and Kashmir – 182301
India

Email: info@niharikabhawankatra.online

Website: https://niharikabhawankatra.online/


Important: This policy should be adjusted if Niharika Bhawan has a specific official cancellation window, advance-payment rule, refund percentage, no-show charge, or other confirmed booking condition. The published policy and the actual booking terms should always match.